SPECIAL REPORT: THE SUMMIT USJ

Wednesday, 2 December 2009

SPECIAL REPORT: THE SUMMIT USJ

SJ Echo caught up with the management of The Summit USJ and was furnished with the current operations. The spokesperson also shed a little light on the complexes’ plans to refurbish not only the car park but also the interior design, security measures, air-conditioning and amenities like the public toilets for the complex within two years.
“Our top priority is to ensure the lifts and escalators are in working order,” the spokesperson said.
1.    What is the number of parking bays you have at this point at your property?
We have 2,125 car park bays at the Summit USJ comprising of three levels of basement car park and surface (ground level) open car parks.
2.    What is the current staff force dedicated to ensure the maintenance, security and general well-being of car parks in your property?
The operations of the basement and surface car parks are outsourced to two car park operators. Adequate personnel is provided for the maintenance, security and general well-being of the car parks through the appointed cleaning and security companies as well as giving the Badan Pengurusan Bersama The Summit USJ (joint management body) to care for the common property and areas.
3.    What security features have you installed ie how many CCTVs, how many people man the CCTVs monitors round-the-clock, how many guards patrol your parking bay areas?
The basement car park areas are being adequately equipped with CCTV surveillance cameras with a total of 49 dedicated cameras monitored by security personnel 24 hours a day. A total of seven security personnel are employed on site with one patrolling on motorcycle round-the-clock. The number of personnel will be increased especially during big events at the complex. Clocking points will be increased to ensure thorough patrolling by the men.
4.    Please do enlighten us on the extent to which your parking bays are lit and if there are areas which need lighting up very soon.
The current car parks are adequately lit up. However as part of the essential components of the mall, the car park upgrading is being planned to improve the existing ambience with a fresh coat of paint, thematic car parks sections and levels and reconfiguration of lighting points.
5.    Many residents complain of poor ventilation in basement car parks. Is anything being done to correct the poor flow of air which results in people feeling like they are walking in a sauna when they step out of their car?
The ventilation in the basement areas are adequate with fresh air intake and exhaust fans. Plans are in the pipeline to upgrade the ventilation. Engineers and architects have been engaged to propose the upgrade by the year end.
6.    There are parking facilities in hypermarkets which are outdoor and extend quite a distance from the main building. Are measures being taken to ensure shoppers are safe when they walk to and from the building?
Our surface car parks are located within the mall’s vicinity with the furthest distance from the mall entrance at no more than 20 metres.